Sabre Biometrics - Affordable time and attendance through to payroll - UNREGISTERED VERSION

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Repair/Replace

Hardware

REPAIR / REPLACE
Hardware must have been supplied by Sabre
Save on downtime and cost on your hardware repairs


Sabre Repair Replace policy on biometric hardware

There are two ways / processes to resolve hardware issues.

Conventional Method

Call us on-site at either R800 or R 500 depending on status as a FREE2USE or PAY2USE client
You pay us for our time at either R800 / R 500 per hour depending on FREE2USE or PAY2USE client.
If your device is not repairable onsite (not a simple software issue) and needs to go into the workshops for repair, we remove the reader and ship it for repairs.

If you want a loan reader during your repair time the cost would be R100 per month per device, and if we have stock available. Once the repair is completed against an accepted quote, cost to you, you pay for the repair and shipping cost to and from Hartebesport Dam (Workshop), average is R 800+

We then return and replace the loan unit with your original device at an additional call out and hourly rate.
Your total cost will be a minimum of 2 call outs, plus 2 hours, plus rental, plus around R800+ for the repair.

Total cost R 4100 or R 2900 depending on if you are a FREE2USE or PAY2USE client.

Repair / Replace option

Call us on-site at either R800 / R 500 depending on FREE2USE or PAY2USE client
You pay us for our time at either R800 / R 500 per hour depending on FREE2USE or PAY2USE client.
If your device is not repairable onsite we replace it there and then with a previously repaired unit, or a new unit depending on what we have in stock. Your cost for the replacement unit is R 1000 / R 1500 depending on FREE2USE or PAY2USE client, it comes with a 3 month warrantee. We take the old device off your hands as well as the risk on the repair costs and the cost of shipping etc. Your total cost is now a known factor

Total cost R 3100 or R 2000 depending on if you are a FREE2USE or PAY2USE client.

Should at any time you elect to upgrade to a PAY2USE clients, we would consider your account for a credited and you may be credit on all outstanding bills based on PAY2USE rates.


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Existing client base grown over past 13 years

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